Leveringspolitik
Shipping
Shipping and Delivery Policy
Last updated: August 11, 2026
Shipping policy summary
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Shipping destinations: Poland only.
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Shipping cost: Free standard shipping (PLN 0) for every order, with no minimum order value and no remote-area surcharge.
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Processing time: 1–3 business days.
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Transit time: 8–15 business days after dispatch.
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Estimated total delivery time: 9–18 business days.
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Tracking: Tracking details are sent after dispatch when available.
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Customs and import charges: Customers in Poland are not charged additional customs, import, handling or delivery fees at delivery.
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Delays or missing parcels: Contact balkeychastantlj265@gmail.com. We will investigate the matter with the carrier and provide an appropriate replacement or refund where required by applicable law.
This Shipping and Delivery Policy applies to orders placed with pjlkokw, operated by Nordic Power Solutions ApS.
1. Shipping Destinations
We currently deliver exclusively to:
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Poland
Delivery is made to the shipping address provided by the customer during the checkout process.
Customers are responsible for ensuring that the delivery address is complete and accurate before submitting the order.
2. Order Processing Time
After successful confirmation of the order or payment, orders are reviewed, processed and prepared for shipment within 1–3 business days.
Saturdays, Sundays and public holidays are not considered business days.
Orders placed on weekends or public holidays will normally begin processing on the next business day.
3. Shipping and Estimated Delivery Time
After the Product/Goods have been handed over to the carrier, the estimated transit time is 8–15 business days.
The estimated total delivery time therefore consists of:
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Processing time: 1–3 business days
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Transit time: 8–15 business days
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Estimated total delivery time: 9–18 business days
Actual delivery may occasionally be delayed due to public holidays, weather conditions, unusually high shipping volumes, transportation disruptions or other circumstances outside our direct control.
These estimated delivery times do not affect customers' statutory rights.
4. Shipping Costs
Standard shipping to Poland is free for all orders (PLN 0).
There is:
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no minimum order value;
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no remote-area surcharge; and
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no additional standard shipping fee charged after the order has been placed.
Any optional premium or expedited delivery method, if available, will be clearly displayed before the customer completes the purchase.
5. Customs, Import Duties and Taxes
Customers in Poland will not be charged additional customs duties, import charges, handling fees or delivery charges by us upon delivery.
The total amount payable by the customer will be displayed during checkout.
If any mandatory taxes or charges apply to an order, they will be handled in accordance with applicable law.
6. Shipping Confirmation and Tracking
Once an order has been dispatched, the customer will receive a shipping confirmation.
Where tracking is available for the relevant shipment, the confirmation will include a tracking number or a link that can be used to monitor the shipment online.
It may take several business days after dispatch before the carrier displays the first tracking update.
7. Correct Delivery Address
Please carefully check your shipping address before completing your order.
If you need to change the delivery address after placing an order, contact us as soon as possible at:
An address change may only be possible before the order has been handed over to the carrier.
We cannot guarantee that an address can be changed after dispatch.
8. Delayed, Undelivered or Lost Shipments
If:
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the tracking information has not been updated for an unusually long period;
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the shipment is marked as delivered but cannot be located; or
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the order has not arrived within the indicated delivery period,
please contact us at:
We will investigate the matter with the carrier and inform you about the appropriate solution, including replacement or refund where required under applicable law.
9. Damaged Deliveries
If the packaging or Product/Goods arrive damaged, please contact us as soon as reasonably possible.
Please provide:
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your order number;
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a brief description of the issue; and
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photographs of the packaging and Product/Goods where possible.
Send this information to:
We cover the return shipping costs for approved returns involving damaged or defective goods.
10. Returns
For approved returns, we cover the return shipping costs.
After contacting us in advance, returns should be sent to:
Nordic Power Solutions ApS / pjlkokw Returns
C/O philip schou
Jens Lillelunds Vej 5, 1. th
2920 Charlottenlund
Denmark
Please contact us before sending any return so that we can provide the relevant instructions and correctly associate the return with your order.
For further information regarding withdrawal, returns and refunds, please refer to our Return, Withdrawal and Refund Policy.
11. Contact Information
Nordic Power Solutions ApS (pjlkokw)
CVR number: 39216043
Registration date: January 4, 2018
Country of registration: Denmark
Registered business address:
C/O philip schou
Jens Lillelunds Vej 5, 1. th
2920 Charlottenlund
Denmark
Return address:
C/O philip schou
Jens Lillelunds Vej 5, 1. th
2920 Charlottenlund
Denmark
Sales market: Poland
Email:
balkeychastantlj265@gmail.com
Phone:
+45 28 64 93 17